Gleap

What Is Gleap?

Gleap is an AI-powered customer support OS that combines AI agents, ticketing, feedback, in-app messages, product intelligence, and video support workflows.

It is useful for teams looking for AI customer support OS, product feedback tools, AI support agents, in-app support, and customer intelligence.

Key Features of Gleap

Gleap stands out because it links customer support with product feedback, helping teams resolve issues and learn what to build next.

• Provides AI support agents for resolving customer questions.
• Combines ticketing, feedback collection, in-app messaging, and customer support workflows.
• Supports product intelligence so feedback can turn into product decisions.
• Offers in-app video calls, bug reporting, and support context.
• Helps support and product teams close the loop on user issues.
• Fits SaaS teams that want support, feedback, and AI automation in one place.

Use Cases and Applications

Gleap works best when customer support and product feedback should feed each other instead of living in separate tools.

• Resolve support tickets with AI agents.
• Collect product feedback and bug reports from users.
• Run in-app customer support and video calls.
• Turn support issues into product intelligence.
• Compare AI support OS tools for SaaS teams.

Who Should Use Gleap?

Gleap is built for product-led teams that want support conversations to improve both customer experience and roadmap clarity.

• SaaS startups and product teams.
• Customer support and success teams.
• Product managers collecting user feedback.
• Teams combining support, feedback, and AI automation.

Gleap Pricing

Gleap pricing depends on seats, tracked users, AI agent usage, support channels, feedback volume, and team features.

Gleap pricing may change. Check the official Gleap website for the latest details.

How to Use Gleap

Official Website Link: Go to Gleap Official Website.